FAQ

Frequently asked questions

What are the shipping options?


Currently, Mstyk Art only offers standard shipping. If you need express shipping, please contact me via the contact section or at mstykart@gmail.com




What do I do if I received a defective order?


I pride myself in putting in every effort and great care into the packaging of all my products, but if you do receive a defective item, please contact me rigght away! I would require you to send a photo of the package as well as the defective item and after assessing the photos, a replacement will be processed straight away.




How do I contact your company if my question isn’t answered here?


The most easiest and effecient way to contact is is through email (mstykart@gmail.com), where we aim to reply back within 48 hours.




How do I send in my photo for a portrait painting?


Please send all photos to mstykart@gmail.com with your name in the subject line. Once recieved, I will reply to verify details of the painting and we will proceed with to pricing and submission of deposit.





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